Since we do not offer a tangible product that can be sold again after it is returned to us, we cannot offer any refunds. We apologize for any inconvenience this may cause, but please keep in mind that this allows us to fulfill our goal of keeping subscription costs low. Further, we strive to provide you with the best service we possibly can and immediately use a lot of our subscription fees to support further research and technical development; thus, we simply cannot give away all of our work for free.

Of course, we will do our best to be accommodating in case there is any problem. In such cases (e.g.: you have been billed more than once for the same order), simply e-mail us the details of your particular situation and we will promptly take action as is deemed appropriate, either by fixing the problem/retrieving your order/ or refunding your subscription fee. Refunds are given solely at the Management's discretion.

This refund policy conforms to the UK Consumer Protection Distance Selling Regulations 2000 (SI 2000 No. 2334), which specifies a "no refund" policy for 6.1(a) services that begin before the end of the cooling off period and 6.1(d) goods that due to their nature cannot be returned.

Our contact details (including email and mailing address) can be found in the Contact Us section of this website.

In the event that further information is needed, or if you are unable to contact Megaproxy® support, please contact WorldPay Customer Services at "http://www.worldpay.com/shopper" and provide the full details of your purchase and the nature of your inquiry.